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ABOUT US

TeleMania Solutions is a Vancouver-based BPO and Marketing Firm founded by industry veterans with decades of experience in Marketing and Call Centre Industry. TeleMania Solutions include BPO Marketing, providing industry marketing solutions, and the Call Centre Group, which will provide Sales, Technical Support, Customer Service and Support, Lead Generation, Appointment Setting and Back Office Support on behalf of our clients.

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TeleMania Solutions intends to develop a facility that will act in an outsourced capacity for small to medium sized businesses and large corporations that are seeking to trim costs by removing non-core business functions from their infrastructures. The business, through its call center, will be able to provide sales, technical, and customer service support on behalf of its clients. The customers that call the service center will not know that the client company is using an outsourced call center.

OUR VALUES

  1. Availability - We are there when our customers need us, and we respond to their request.


  2. Reliability - We say what we do and do what we say, mobilizing necessary services.


  3. Attentiveness - We treat our customers with empathy and considerations.

What are the benefits of using our services? 

  1. Our services are very cost effective. You will save on training costs and employee benefits with us compared to having your own employees. 


  2. Easiest and cheapest way for your company’s marketing needs.


  3. Flexibility to hire when needed, and to determine the length of each contract. 

  4. You can sell and get feedback for your products in real time.


  5. Our company meticulously chooses people with the specific skills required for each project.


  6. Outsourcing frees small to medium business owners to focus on their core mission.


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