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Why Us?

 

At TeleMania Solutions, Selling and Customer Service are our business. They’re what we do (and we do a lot of them) and we're really good at them. So why spend the time you could use honing your own skills doing something as mundane as hiring? 



ABOUT US

TeleMania Solutions is a Vancouver-based BPO and Marketing Firm founded by industry veterans with decades of experience in Marketing and Call Centre Industry. TeleMania Solutions include BPO Marketing, providing industry marketing solutions, and the Call Centre Group, which will provide Sales, Technical Support, Customer Service and Support, Lead Generation, Appointment Setting and Back Office Support on behalf of our clients. 





TeleMania Solutions intends to develop a facility that will act in an outsourced capacity for small to medium sized businesses and large corporations that are seeking to trim costs by removing non-core business functions from their infrastructures. The business, through its call center, will be able to provide sales, technical, and customer service support on behalf of its clients. The customers that call the service center will not know that the client company is using an outsourced call center. 


OUR VISION
​SERVICES

  • Customer Service

  • Customer Support

  • Technical Support / Help Desk

  • ​Operations Management

  • Appointment Setting

  • Lead Generation

  • ​Telemarketing / Outbound Sales

  • Order Taking / Data Entry

  • ​Collections

  • ​Customer Acquisition / Renewal / Retention

  • Survey / Fund Raising Calling

  • Back Office Support / Management

  • We will strive to maintain relationships with our clients by employing people who are extremely satisfied and who would go the extra mile for our clients.

  • We will be part of the routine that makes our clients businesses’ better, cost-efficient, and productive. 


  • We will be dedicated to building long-term relationships by providing flexible outsourced contact center solutions that add maximum value to our clients. 


  • We will endeavor ourselves to create a positive experience with every customer interaction by delivering the best people, best processes, and best technology.


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